Privacy Policy
At Ashley & Jordan Vancouver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.
If you have any questions regarding this policy, you can contact us anytime via info@ashleyjordanvancouver.com.
Personal Information We Collect
When you place an order, create an account, or contact our customer service team, we may collect the following information:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information
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IP address and device information
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Website activity and browsing behavior
We only collect information that is necessary to provide our services and improve your shopping experience.
How We Use Your Information
Your information may be used for the following purposes:
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Processing and shipping your orders
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Providing customer support and assistance
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Sending order updates and important notifications
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Improving our website, products, and services
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Preventing fraud and maintaining website security
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Offering a more personalized shopping experience
Sharing Information With Third Parties
Ashley & Jordan Vancouver only shares your information with trusted third parties when necessary to operate our business and provide our services. This may include:
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Payment providers
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Shipping and fulfillment partners
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Website and marketing service providers
We never sell your personal information to third parties.
Information may also be shared if required by law or to protect our legal rights.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Cookies
Our website uses cookies to improve functionality, analyze website traffic, and enhance your shopping experience.
Cookies help us:
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Remember your preferences
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Improve website performance
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Provide relevant advertisements and content
You can disable cookies through your browser settings at any time.
Your Rights
You have the right to:
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Access your personal information
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Request corrections to your data
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Request deletion of your information
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Object to certain forms of data processing
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Request data portability where applicable
To exercise any of these rights, please contact us at info@ashleyjordanvancouver.com.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. Our website and payment systems use secure technologies to help safeguard your data.
Contact Information
Ashley & Jordan Vancouver
Email: info@ashleyjordanvancouver.com
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 10:00 AM – 4:00 PM