Payment Policy

At Ashley & Jordan Vancouver, we are committed to providing a secure, simple, and reliable payment experience for all customers.

If you have any questions regarding payments or billing, please contact us at:

info@ashleyjordanvancouver.com

Accepted Payment Methods

We currently accept the following secure payment methods:

  • Credit Card (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

  • Shop Pay

Available payment methods may vary depending on your device, browser, and location.

All payments are processed in a secure environment to ensure maximum protection for our customers.

Secure Payments

Your security is extremely important to us.

All transactions on Ashley & Jordan Vancouver are protected through encrypted SSL technology to ensure your payment and personal information remain safe and confidential.

We do not store your payment details on our servers.

Payment Processing

Orders will only be processed and prepared for shipment after successful payment authorization and confirmation.

If a payment cannot be verified or is declined:

  • The order may be delayed or canceled

  • Customers may be asked to use an alternative payment method

Ashley & Jordan Vancouver reserves the right to refuse orders suspected of fraudulent or unauthorized activity.

Currency

All prices displayed on our website are shown in the applicable local currency whenever possible.

Depending on your bank or payment provider, additional exchange or international transaction fees may apply.

Refunds

If you are eligible for a refund following an approved return or cancellation, the refund will be issued to the original payment method used during checkout.

Please allow up to 14 business days after the returned item has been received and approved for the refund to appear in your account.

Processing times may vary depending on your payment provider or financial institution.

Billing Information

Customers are responsible for providing accurate billing and payment information during checkout.

Incorrect information may result in:

  • Failed payments

  • Delayed processing

  • Order cancellation

Please review all details carefully before completing your purchase.

Contact Information

Ashley & Jordan Vancouver
Email: info@ashleyjordanvancouver.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 10:00 AM – 4:00 PM